Our Hotel

Luxury Hotel in Dubai

Experience a five star hotel in Dubai Healthcare City that lies at the crossroads of the bustling downtown and the ancient charm of the old city. A blend of modern design with local cultural influences captures the essence of Dubai, exuding a clever, energizing and confident appeal. Just 7 kilometers away from Dubai International Airport, Hyatt Regency Dubai Creek Heights has beautiful views of the Dubai creek and city skyline. Associates await to provide caring hospitality so that every guest makes the most of being away.


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Hotel Features

 
  • 465 luxury Dubai rooms and suites    
  • Panoramic views of Dubai Creek and city skyline
  • Complimentary non-alcoholic minibar once per stay.
  • Complimentary Wi-fi
  • Regency Club Lounge with exclusive club lounge privileges                             
  • On-site diverse dining outlets and 24 hour room service
  • Hue, an exclusive bar-lounge with a 360-degree view
  • Gift Shop
  • Mini convenience store
  • Nysa Spa & Club with eight luxuriously appointed spa treatment suites including two VIP suites and a Hydro Thermarium
  • Two separate fitness centers for mixed use and ladies-only
  • A temperature controlled outdoor swimming pool
  • Kid's Club offering leisure activities for children
  • Hair & Beauty Salon (located within the premises of Nysa Spa & Club)
  • 3,200 square metres of versatile event spaces with seperate entrance
  • Al Manzil, an exclusive residential-style multi-event enclave      
  • Complimentary shuttle bus to Shopping Mall
  • Baby-sitting services available upon request (charges apply)
  • Currency Exchange
  • Laundry & Dry-cleaning services
 
Lost and Found Policy
Items lost within the hotel will be kept for a period of three months, before being handed over to Dubai Police.  After a further three months, Dubai Police will auction the lost items and give the proceeds to charity.

 

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Map & Directions

Hyatt Regency Dubai Creek Heights is located in Dubai Healthcare City, along the Dubai Creek and is easily accessible to all major points of interest in the city. Guests can access our luxury hotel from the airport or through various transportation modes such as hotel limousines and taxis.


GEOGRAPHICAL COORDINATES

Latitude: 25.233984

Longitude: 55.323879

PARKING

24-hour secure parking is available at our underground car parks with complimentary valet parking service provided for all in-house guests or guests availing the spa and F&B facilities, giving you the opportunity to relax from the moment you arrive at the hotel.

TRANSPORTATION SERVICES 

 ·         Airport Transfers

Available upon request made 24 hours prior to arrival/departure; charges apply

 ·         Generic

Car rental and private limousine services can be arranged; charges apply

Complimentary shuttle bus service is provided to selected shopping malls.


For more information or to make a limousine reservation, contact our Concierge team at dxbhc-concierge@hyatt.com


TAXI

Taxis are readily available at the entrance of our luxury hotel in Dubai. The starting meter rate generally begins at AED5.00 and subsequent increments are AED1.50 per kilometer.


DISTANCES TO TRANSPORTATION MODES

Dubai International Airport (DXB) – 7.4km (9 minutes by car)
Dubai Healthcare City Metro Station - 1.3km (2 minutes by car)    

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Business Services

Our Business Centre provides a range of secretarial and communication services for the business traveler to stay productive while on the move. Highly qualified and multilingual associates at our hotel are at your service to assist with any services required while guests are away from the office.


Business services and facilities include (charges apply):


  • Wired and wireless Internet access
  • Photocopying, printing and scanning
  • Shipping services
  • Laminating
  • Office supplies such as stationery


Please contact the Business Centre at Hyatt Regency Dubai Creek Heights for current pricing information at +971 4 553 1234 

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Accessibility

As one of the luxury hotels in Dubai, we offer specially designed rooms for physically challenged guests. Our associates are sensitive to the needs of guests with disabilities and trained to assist guests with special needs, enabling all visitors to enjoy a pleasant, safe and luxurious stay.


The following facilities for physically challenged guests are available at Hyatt Regency Dubai Creek Heights:


  • Wheelchair-accessible doors and elevators
  • Four specially adapted rooms on the fourth and fifth floors located by fire exits for quick access
  • Emergency call buttons
  • Grab rails in the bathrooms
  • Ramps to access event facilities, restaurants and recreational facilities
  • Accessible public toilets on the ground floor
  • Valet parking services
  • Wheelchair rental available upon request


For assistance or more information, kindly contact us at +971 4 553 1234 or email at dubaicreekheights.regency@hyatt.com

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Hotel Shops

GIFT SHOP

Within the hotel, the gift shop retails exclusive Dubai souvenirs and a selection of convenience items.

Location: Lobby level at Hyatt Regency Dubai Creek Heights
Timings: Saturday to Thursday - 09:30am to 9:30pm
Friday – 11:00am to 9:30pm


MALL MART

The mall mart offers a limited range of household goods and basic groceries.

Location: Lobby level at the Hyatt Regency Dubai Creek Heights Apartment
Timings: open 24 hours, daily


FLOWER SHOP

Let the fragrance of fresh flowers make your day a better one. Visit the flower pop-up shop located at the lobby level

Location: Lobby level at the Hyatt Regency Dubai Creek Heights
Timings: open 24 hours, daily


Call +971 4 553 1234 for more information


HAIR & BEAUTY SALON

The Hair & Beauty Salon provides the latest and best in hair and beauty trends. Featuring separate men's and ladies' areas, their range of services includes hair, nail care, aesthetics and make-up for both men and women.

Location: Level 2 (with the premises of Nysa Spa & Club)
Timings: Saturday to Thursday - 09:00am to 9:00pm
Friday – 11:00am to 8:00pm


Call +971 4 553 1229 for appointments

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Pet Policy

Hyatt Regency Dubai Creek Heights does not allow pets.

For more information about our policy, please contact our team directly at +971 4 553 1234.

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Fitness

Our fully-equipped fitness centers reflect a clean and contemporary design, offering the very best in cardio and strength training equipment.


Our extensive recreational space includes a unisex gym and an exclusive ladies gym, group exercise classes and a freeform temperature-controlled outdoor swimming pool. Experienced personal trainers are on-hand to guide and inspire your fitness journey and can also offer nutritional and health advice.


For more information, please contact the Spa team at +971 4 553 1259 or email nysa.dxbhc@hyatt.com.


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Nysa Spa & Club

The 24-hour Nysa Spa & Club is specifically designed as a retreat from the bustle of your busy schedule. Enjoy the luxury of eight luxuriously appointed spa treatment suites including two VIP suites complete with private relaxation zones and natural daylight. The hydrotherapy facilities include:

 

  • Three plunge pools
  • Vitality Pool
  • Traditional Hammam with a scrub room and mud bath area
  • Heated ergonomic loungers
  • Ice fountain
  • Experience showers

 

For more information or assistance, browse through our spa menu or kindly contact the spa team at +971 4 553 1259 or email nysa.dxbhc@hyatt.com.

 

Outdoor Swimming Pool

Unwind by the free-form temperature-controlled outdoor pool for a refreshing swim or relax under the tropical sun on the comfortable lounge chairs available.

 

The Kid's Club

For our young visitors aged from 5 up to 14 years, our Kids Club in Dubai offers a world of fun, learning and exploration with exciting programs designed to keep children entertained all day.

Babysitting services with prior arrangement and based upon availability can be booked at the hotel (charges apply).


For assistance or more information, kindly contact us at +971 4 553 1234 or e-mail: dubaicreekheights.regency@hyatt.com.

 

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Check-in/Check-Out

Check-in Time: 3:00 p.m.
Check-out Time: 12:00 p.m.

PO Box 5668, Dubai, United Arab Emirates,

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